See what our current customers think about us from a 2018 survey.
"They interact well with the surgeons, nursing staff and the anesthesia staff.”
Orthopedic Lead Nurse
"They provide high quality neuromonitoring for our facility.”
Orthopedic Lead Nurse
"From my interactions, they are quick with confirmations of surgery dates.”
"Great care. Timely invoices.”
"Promptly emails me back when I need to schedule them for any surgery… I just schedule [INN] so I'm never in the actual surgeries but I gave it a high value due to the fact that we've had them for years and I personally have never heard any complaints."
"Helpful in assuring services will be available to patient during surgery."
"The service provided ensures the safety of our patient's vocal cords."
"[Scheduling] response is excellent."
"They are always available and always there for the doctors when needed.”
Surgical Scheduler; Dr.'s Nurse
"Rapport with physicians -- we know our [INN] techs very well. We rely closely on intraoperative neuromonitoring for otology/neurotology cases. It is indispensible."
"Organized roll-out. Identifies issues in the development phase that have been significantly helpful. I observed [INN] gently leading people in my organization in the right direction, for contracting and credentialing. We really benefit [from] the service that [INN] offers and think the services will improve patient care. We are a full spectrum tertiary care center, and could develop in house expertise if we didn't have the option of working with [INN].”
Medical Staff Specialist
"Adherence to industry standards."
"Communicate and keep everything up to date, and teaching new staff, troubleshooting, etc. We are just starting our program, and they have helped in so many ways with staff training, set up and monitoring as needed.”
Hospital Administrative/Management Staff
"Communication between IntraDiagnostic (now known as IntraNerve Neuroscience) techs and our hospital techs. Great response time and always friendly and willing to help when needed. Their communication is wonderful. They are friendly, easy going, and explain exactly what they need from us. We have been able to monitor sick pediatric patients in the way we haven't been able to do before. Having the ability to have a tech watch live raw data and have a neurologist on call for emergencies is great for productive, fast patient care.”
"Communication is key to success. As long as everyone's on the same page, we can work through anything, and they do a great job of that. Overall they do an excellent job. Mistakes slip through which is normal, but they stay on top of everything and fix any issues promptly. Efficient, helps to streamline our processes."
"I'm impressed with their willingness to accommodate our needs without seeming inconvenienced in any way. Previous experience when needed services with less than 24 hour notice. I'm confident that the technologists are top notch."